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IT Support Services

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Businesses need 5 essentials

Businesses need these 5 essentials. Black Tie endeavours to provide the best service and support in getting these basic ICT Solutions becoming the integral part of your business. Providing systems and processes and using the latest technologies and protocols to make your company more efficient and more productive with little or no downtime.

This information video clip highlights the solutions Black Tie has to offer for the basic technology needs of every modern business.

Stop worrying about IT problems

Are you concerned that your business is being stifled by your obsolete technology? Are you feeling like your growth and productivity has plateaued? Are you at the mercy of a total system failure without a cloud back-up plan in place?

Focus on your business

Deploying a Black Tie computer network solution to address what ails your business technology can get you back your competitive advantage and help you grow your business again.

We take care of your technology

Perhaps it’s time to call in the pros. We’ll whip your IT into shape and set you up with regularly schedule onsite support visits – and we won’t charge any hidden fees to do it. Schedule a FREE consultation today.

Why choose us?

At Black Tie IT Support , we leverage IT security and automation to help you:

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    Protect your business

    Reduce risk by preventing (or recovering from) security breaches.

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    Optimize IT systems

    Improve efficiencies, drive cost out of processes.

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    Empower your employees

    Allow your employees to do more and go further.

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why Black Tie’s network management and monitoring services have become critical to our clients’ IT needs.

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    Service desk

    Black Tie’s HelpDesk support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    Infrastructure

    Black Tie Support ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    NanoSoft supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    Black Tie provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Black Tie promises professional service by qualified and experienced technical staff